Question 1

What areas do you serve?

Accepted Answer

We serve Hickory, Morganton, Valdese, Connelly Springs, and surrounding areas in North Carolina. Contact us to confirm service availability in your specific location.

Question 2

How does your pricing work?

Accepted Answer

We use simple, flat-rate pricing based on time blocks. No hourly rates, no surprises. Choose from Mini Fix (30 min - $59), Quick Fix (45 min - $79), Fix + Build (90 min - $149), Home Reset (3 hrs - $249), or our Half-Day Handy (4.5 hrs - $349).

Question 3

Do I need to provide tools or supplies?

Accepted Answer

No! We bring all necessary tools and basic supplies. If specialized parts or materials are needed, we'll discuss this with you beforehand and can either provide them (with cost added) or you can purchase them separately.

Question 4

How far in advance do I need to book?

Accepted Answer

We typically have availability within a few days to a week. For urgent needs, contact us and we'll do our best to accommodate.

Question 5

What types of tasks can you help with?

Accepted Answer

We handle a wide variety of home tasks including repairs (leaky faucets, squeaky doors, loose handles), furniture assembly, TV and wall mounting, smart home setup, home maintenance, and light outdoor tasks. If you're not sure if we can help, just ask!

Question 6

What if something goes wrong or I'm not satisfied?

Accepted Answer

We stand behind our work. If you're not satisfied with the service, contact us and we'll make it right. Your satisfaction is our priority.

Question 7

Can you help with electrical or plumbing work?

Accepted Answer

We handle minor electrical and plumbing tasks like replacing outlets, fixing leaky faucets, and installing light fixtures. For major electrical or plumbing work that requires permits or licensed professionals, we'll recommend qualified contractors.

Question 8

How do I book a visit?

Accepted Answer

Simply fill out our contact form or call us. We'll discuss your needs, recommend the best pricing package, and schedule a convenient time for your visit.

Frequently Asked Questions

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